Secure, Fast, and Convenient Money Remittance Service from Taiwan to Thailand, Vietnam, Indonesia, and the Philippines
Foreign Migrant Worker Remittance Service:
Through our TVIP app, foreign workers in Taiwan can securely transfer their earnings to Thailand, the Philippines, Indonesia, and Vietnam.
Our service provides a legal, safe, fast, and convenient way for migrant workers to send money home with ease.
Download our free TVIP App Now
Bringing Every Hard-earned Effort Safely Home
TVIP focuses on overseas small-amount remittance services for migrant workers. Combining our extensive practical experience gained from serving the Southeast Asian migrant worker market, digital service capabilities, and the strength of our domestic and international partners, we are committed to providing convenient, transparent, secure, and compliance-focused cross-border remittance services.
Trusted Cross-Border Remittance Services for Migrant Workers
We understand how important it is for migrant workers in Taiwan to send their hard-earned money home safely and conveniently. That is why security, transparency, convenience, and regulatory compliance are at the heart of our services.
We continuously improve our service processes, risk management, and customer protection measures to better meet the practical financial needs of migrant workers.
Before customers confirm a remittance, the TVIP App clearly displays the applicable exchange rate, service fees, and transaction amount, ensuring they fully understand the transaction details.
Simple, Transparent, and Secure Cross-Border Remittance Service.
Through the TVIP APP, we provide digital remittance services that enable customers to conveniently complete registration, identity verification, and remittance transactions.
Customers can also access their transaction information and transaction status through their personal accounts, allowing them to keep track of the progress of each remittance and enjoy greater convenience and efficiency in cross-border remittance services.
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Depending on the destination country, available payout options may include transfers to local bank accounts, cash pickup, and other applicable payout services.
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Applicable exchange rates are displayed in the APP, allowing customers to understand the remittance amount, applicable exchange rate, and related fees before confirming a transaction.
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Customers can check their transaction records through the TVIP APP, including transaction amounts, beneficiary information, transaction status, and other relevant information, allowing them to stay informed about the progress of their remittances.
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TVIP Remittance provides live customer service in Indonesian, Vietnamese, Filipino, and Thai, offering support in customers' native languages and helping them better understand our remittance services and resolve service-related inquiries.
Instant payment:
Funds are transferred quickly and securely, allowing recipients to receive money almost immediately without unnecessary delays.
Our app is easy to function and payment can also be made at all convenience stores (7-Eleven, Family Mart, Hi-Life, OK Mart) and ATMs across Taiwan.
Easy to use:
Security and Compliance at the Core of Our Service
TVIP Remittance places great importance on customer protection, fund security, and regulatory compliance. In accordance with applicable laws and regulatory requirements, we have established internal control mechanisms and measures for Anti-Money Laundering and Countering the Financing of Terrorism (AML/CFT).
We adopt a risk-based approach to assess and manage risks based on factors including customer risk, geographic risk, product and service risk, transaction risk, and payout location risk. We continuously review relevant risks and enhance our risk control measures accordingly.
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We have established customer identification and verification procedures to verify customers' identities and eligibility for business relationships in accordance with applicable requirements.
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We assess customer risk based on relevant factors, including customer background, geographic location, occupation, and transaction characteristics, and implement appropriate risk management measures according to the level of risk identified.
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We conduct relevant screening of customers and beneficiaries against applicable sanctions and watchlists. Potential matches identified by the system are subject to necessary manual review and appropriate follow-up procedures.
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Through system-based monitoring and manual review mechanisms, we identify transactions that may involve money laundering, terrorist financing, fraud, or other potential risks.
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We have established policies, procedures, and internal control mechanisms relating to Anti-Money Laundering and Countering the Financing of Terrorism, and continuously strengthen our risk-based management measures in accordance with applicable requirements.
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We have established procedures for failed transactions, refunds, customer complaints, and consumer disputes, and provide customers with appropriate service and complaint channels.
We Care About Every Transaction You Make
Our Assistance:
Transaction Inquiries
Assistance with transaction status, payment issues, and remittance processing progress.
Refund Services
Where a refund is applicable, the refund will be processed in accordance with the Company's refund procedures.
Customer Complaints
If you have any questions or concerns regarding our services, transactions, or the handling of your case, you may submit a complaint to TVIP Remittance.
Dispute Resolution
TVIP Remittance handles consumer disputes in accordance with applicable laws and internal procedures to protect customer rights and interests.
You work hard in Taiwan to build a better life for yourself and your family. The money you send home may help pay for daily needs, education, and other important expenses. Do not give your money to unknown people or unauthorized remittance services, even if they are introduced by friends or someone you know. Protect your hard-earned money. Use a safe and authorized remittance service so every transfer reaches your family with peace of mind.
Building Safe and Stable Cross-Border Remittance Services Together with Trusted Financial Partners
TVIP Remittance is committed to establishing long-term, stable, and mutually trusted relationships with domestic and international banks, financial institutions, and legally authorized remittance service providers.
We place great importance on our partners' regulatory compliance and risk management requirements. Depending on the nature of the partnership and business relationship, we conduct appropriate due diligence, compliance reviews, and ongoing management to jointly maintain the security and stability of cross-border fund transfers.